Betjd Privacy Policy —
Your Data, Our Responsibility

Betjd (betjd.bet) is a trusted online betting platform in Bangladesh. We offer betting on cricket, football, and a range of other sports, and we treat the privacy of every member with the utmost importance.

This Privacy Policy ("Policy") applies to the betjd.bet website, mobile app, and all associated services. By using betjd's services, you agree to the terms of this Policy. The following topics are covered in detail:

• What types of data we collect and how we collect it.
• How the collected data is used.
• When and with whom your data may be shared.
• The measures we take to keep your data safe.
• What rights you have regarding your personal data.

This Privacy Policy of betjd Terms & Conditions' and must be read together. Both documents collectively govern the entire legal relationship between betjd and its members.

Betjd only collects information that is necessary to provide its services. Collecting unnecessary data goes against betjd's principles. We gather information from two main sources — what you provide directly, and what is collected automatically through your use of the platform.

Betjd uses the data it collects solely for specific, legitimate purposes. The reasons for each use are outlined below:

• Account Management: To support registration, login, profile updates, and account security.
• Service Delivery: To enable betting features, process deposits and withdrawals, and distribute bonuses.
• Identity Verification: For KYC verification to prevent fraud and confirm user age.
• Customer Support: To handle your complaints, questions, and support requests.
• Security Monitoring: To prevent fraud, money laundering, and cyberattacks.
• Legal Obligations: To comply with applicable laws and regulatory authority requirements.
• Service Improvement: For analytical purposes to improve your platform experience.
• Contact: To send important updates, security alerts, and promotional messages.

Betjd does not use your data for unrelated purposes. If we ever need to use it for a new purpose in the future, you will be informed in advance and your consent will be obtained where required.

Betjd does not sell your personal data to any third party. However, certain information may be shared in the limited circumstances outlined below:

• Payment Processors: To process deposits and withdrawals, necessary information is exchanged with bKash, Nagad, and Rocket — strictly for transaction purposes.
• Identity Verification Services: During the KYC process, information may be shared with authorized verification agencies.
• Legal Obligations: Data may be disclosed in response to a court order, government directive, or request from a law enforcement authority.
• Fraud Investigation: Limited data may be shared with security specialists to investigate suspicious activity.

Betjd has strict non-disclosure agreements (NDAs) in place with all third parties with whom data is shared. They are not permitted to use the information for any purpose beyond what betjd has authorized.

Betjd.bet uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience on the site.

• Essential Cookies: These cookies cannot be disabled, as they are required for login sessions, security verification, and core platform functionality.
• Functional Cookies: Used to remember your preferences (language, theme) — these are optional.
• Analytics Cookies: To understand page traffic across the site — no personal identity is linked.
• Session Cookies: Automatically deleted when the browser is closed — used to protect temporary transaction sessions.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect certain betjd features — particularly login and payment functionality.

Betjd does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Every betjd member has the following rights regarding their personal data. To exercise any of these rights, contact us at support@betjd.bet.

Betjd strictly does not provide services to individuals under 18. betjd does not knowingly collect or store data from minors.

• Date of birth is verified at registration, and users under 18 are not permitted to create an account.
• Age is verified during the KYC process using a National ID card or passport.
• If a minor's account is identified, it is immediately suspended and all associated data is deleted.
• If you believe a minor is using betjd, please notify us at support@betjd.bet.

Betjd reserves the right to update this Privacy Policy as needed. Changes may be made due to service updates, legal requirements, or technological developments.

• For significant changes, members will be notified at their registered email address at least 7 days in advance.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continuing to use betjd after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, please close your account — and make sure to withdraw your balance first.

To request a previous version of our Privacy Policy, email support@betjd.bet.

For any questions, concerns, or complaints regarding this Privacy Policy, betjd's data protection team is available around the clock.

• Email: support@betjd.bet — include "Privacy" in the subject line.
• Live Chat: Reach us directly via the chat section on betjd.bet.
• Response Time: 24 hours for general queries; 7 business days for complex requests.
• FAQs: FAQ Page Get answers to common questions.